We’re the team you wish you’d hired sooner
A full-service marketing, sales, and creative agency based in Sheffield. No fluff, just work that delivers real results.
OUR STORY
Born from frustration with agencies that don’t deliver
We started Dialled In after seeing too many businesses let down by agencies focused more on presentations than performance. Plenty of reports, plenty of buzzwords, but very little that actually helped businesses grow.
So we built an agency with a different mindset. One that brings together creative, marketing, and sales to help businesses generate opportunities, build stronger pipelines, and win more work.
Our team works closely together across every part of your account, meaning your branding, marketing, content, and sales activity all pull in the same direction. No disconnect between strategy and execution, just a team focused on helping your business move forward.
MEET THE TEAM
Real people, real results
We’re a tight-knit crew of marketers, creatives, strategists, and salespeople.
Brendan Hall
Creative Director
Brendan has worked across multiple market sectors with businesses in South Yorkshire on both short-term projects and on a regular contingency basis, offering his clients a flexible service to suit their requirements and budgets.
Belinda Cocker
Head of Operations
Belinda is an experienced marketing professional with over a decade of experience across marketing strategy, campaign delivery, events, and business management.
Will Travell
Senior Client Manager
Will specialises in digital marketing, with a proven track record in lead generation, website development, and improving SEO performance. He spends much of his time building and maintaining websites, while also managing a wide range of marketing activities for clients.
Dan Eardley
Social Media Executive
Dan joined Dialled In in 2025, bringing over three years of experience as the sole marketing executive for a national leisure brand. In that role, he led on everything from social media and content creation to paid advertising, working across multiple locations and platforms.
Liam Shaw
Account Manager
Liam has worked as our experienced Account Manager for three years, alongside a successful 14+ years as a freelance expert. Liam is detail-oriented and specialises in building meaningful client relationships.
Fen Howe
SEO Executive
Fen has a strong background in SEO and client communications. He has built up several years of experience in the marketing industry, progressing from an apprentice role and developing a well-rounded skill set in search optimisation, digital marketing and client support.
Josh Dickens
Consultant
Josh Dickens started as a sales advisor and moved into business development and marketing. He has vast experience across a variety of organisations and industries, generating new business and creating relationships.
Think you’d be a good fit?
We’re always keen to hear from talented, driven people who want to make an impact.
Frequently asked questions
Who is Dialled In?
Founded by directors Josh Dickens and Brendan Hall in 2023, Dialled In are a full-service marketing and sales agency in Sheffield, South Yorkshire.
Dialled In was built to create an agency with a different mindset, bringing together creative design, marketing and sales into one unified team to help businesses generate stronger leads and win more work.
Today, Dialled In have worked with over 150 businesses and have generated over £15 million in new business for our various clients.
As a digital marketing and sales agency, it is important to us that we can encompass the wide range of specialisms that marketing covers. We have a team of industry specialists on hand to provide tailored marketing solutions such as social media management, content marketing, PR, email marketing, event management, and marketing consultancy.
What clients do Dialled In support?
Dialled In specialise in working with B2B and service led businesses. We are proud to have worked across a huge range of industries including:
- Recruitment
- Finance
- Engineering
- Charity
- Construction
- Manufacturing
- Care & Hospitality
- And so many more!
Read more about our clients and the results we have achieved here.
What is the difference between B2B and B2C marketing?
Simply put, the difference is the audience on the other end of your marketing strategies.
B2B (business to business) and B2C (business-to-consumer) refer to a business directing its marketing tactics either towards other businesses (B2B) or consumers (B2C).
To learn more about B2B vs B2C, and which may be more suitable for your business, why not get in touch with our team at Dialled In today?
How can Dialled In get my business more enquiries?
Our outsourced sales support is part of our ‘Sell It’ service range, designed to set your business up with success with bespoke lead generation, CRM systems and pipeline management to build revenue.
With Dialled In’s sales support, you will have access to a range of sales services, including:
- Sales Strategy: We help you build and deliver a sales strategy that is data driven and aligned with your growth goals.
- Outbound Sales: Our experienced sales team will provide a proactive approach to outreach that opens doors and secures quality connections that generate more sales.
- Lead Generation: Our lead generation strategies combine data and multi-channel outreach to fill your diaries and discover engaged prospects.
- Account Management: Whilst we are busy finding you new business, your existing customers will be kept happy with diligent account management to drive repeat business and referrals.
- CRM & Sales Systems: Getting your sales infrastructure right is integral to setting up a solid sales foundation. We set up and optimise your CRM to ensure your pipeline is managed efficiently
- Sales Training and Coaching: Working as your outsourced sales team, we will share our expertise to train and upskill your internal teams. Our bespoke training programmes cut through the noise to target your market, your customers, and your products.
What are the benefits of outsourced marketing?
For thousands of businesses, one thing holding them back from growth is the dilemma of recruiting in-house experts to invest in marketing and sales strategies. Working with outsourced marketing and sales teams like Dialled In offer a flexible, cost-effective and efficient solution, without compromising on timelines or goals.
We offer a bespoke marketing service that is led by industry experts and for a budget that suits your business. Offering decades of experience at your fingertips, as your marketing team, we can manage everything from creating marketing campaigns to analysing a company’s success stories, allowing you the time and freedom to focus on other aspects of your business.
For more information to help you decide whether outsourced marketing is suitable for your business, read our outsourced vs in-house marketing article.
To talk more about how we could work with you in the future, call us on 0114 312 2330 or email [email protected] for a free marketing consultation.
Want to work with a team that actually delivers?
Book a free strategy call and see how we’d grow your business. No obligation, no hard sell.